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Documentor WordPress Plugin: Why It’s Gone and What to Use Instead
If you searched for “Documentor WordPress plugin” and ended up here, you were probably trying to install it, update it, or bring it back to life on your site. Here’s the short version: you can’t, and you shouldn’t. The Documentor plugin was closed on WordPress.org back in March 2022 due to a security issue, and…
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What Is AssistCamp and How Does It Work?
If you build products on WordPress (plugins/themes) or SaaS, good documentation is not optional. It’s the difference between happy users and endless support tickets. Yet most documentation tools feel disconnected from WordPress. Tools like Notion, GitBook, or HelpScout Docs live outside your site, break your workflow, and often add recurring costs. That’s exactly the gap…
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The Missing FAQs That Cost You Customers (And How to Stop It)
Earlier this week, a paying customer almost lost trust in one of my products – not because of a bug, bad support, or slow updates. It happened because of a missing FAQ. Yes, something as small as one unanswered question nearly cost us a customer. And if you think that sounds dramatic, wait until you…
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Why You Should Publish More Documentation of Your Product Now Than Before
In the past, documentation was written for users only. That meant just enough detail to reduce support tickets and improve onboarding — not always a deep dive into every feature or use case. Now, things have changed. With the rise of LLMs like ChatGPT, documentation is no longer just for human users. It’s also for…
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Planning an AI Assistant for AssistCamp: Here’s What We’re Thinking
We’ve all seen chatbots on websites. And while they can be helpful, they often felt robotic – like you were talking to a script, not getting real support. But something changed after ChatGPT came into the picture. People are now more open to getting help from an AI Assistant, as long as it feels useful…
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Write Documentation With AI: How We’re Building It in AssistCamp
Writing documentation is one of those tasks we all know is important, but it often gets postponed. It’s time-consuming, repetitive, and rarely fun. As a plugin maker, I’ve felt this pain firsthand. And that’s why, while building AssistCamp, one of the first features I’m most excited about is something I’ve always wished existed: A “Write…